OCULUS RAIL, INC. PRIVACY POLICY
Last updated: November 10, 2025
Oculus Rail, Inc. (“Company,” “we,” “our” or “us”) respects your concerns about privacy and are committed to protecting it through our compliance with this policy. This Privacy Policy describes how we collect, use, maintain, disclose and protect (collectively, “process”) personal information from and about you when you use our services (“Services”), such as when you:
- Visit our website at https://oculusrail.com/ (the “Website”);
- Use the Oculus Rail mobile application (the “App”) ; and
- Engage with us in other related ways, including any communications, sales, marketing or events.
Please read this Privacy Policy carefully to understand our policies and practices regarding your personal information and how we will handle it. If you do not agree with our policies and practices, please do not use our Services. By accessing or using our Services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. This Privacy Policy may change from time to time (see Changes to Our Privacy Policy.)
Your continued use of our Services after we make changes is deemed to be acceptance of those changes, so please check the Privacy Policy periodically for updates.
INFORMATION WE COLLECT AND HOW WE COLLECT IT
“Personal information” is information that identifies, relates to, or describes, directly or indirectly, you as an individual, such as your name, email address, telephone number, home address, or payment information (for example, account information such as name, email address, or other any other identifier we may use to contact you).
We collect only the personal information that is necessary for the development, marketing, selling, delivery, maintenance and support of our Services. The specific information we collect and how we use it reflects the nature of your relationship with us.
Information You Provide
We collect a variety of information that you provide directly to us. For example, we collect information from you through:
- Your registration to use the Services;
- Your use of the Services, including details of your use of the App;
- Account information, and notification settings;
- Requests, questions or correspondence you submit to us via online forms, email or otherwise; or
- Your communications with our customer support or sales teams via email, phone, videoconferencing, chat, or other means.
The types and categories of personal information we collect directly from you include:
- Account and contact information, such as email address;
- Usage information, such as how you use the App, including feature usage, time spent in App, and error reports;
- Any other information you choose to directly provide to us in connection with your use of the Services, such as through chat, email, or other communications or forms.
Information We Collect Through Automated Means
As you visit, navigate, and interact with our Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing activities, and patterns, including:
- Information about your device, including identifiers associated with your devices, device characteristics, and operating system.
The technologies we use for this automatic data collection may include:
- Cookies (or other browser cookies) and similar technologies: A “cookie” is a small piece of data (a text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you.
- Web Beacons (also known as an Internet tag, pixel tag or clear GIF): Web beacons link web pages to web servers and cookies and may be used to transmit information collected through cookies back to a web server.
These technologies help us remember your information, understand how you interact with the App, tailor the App to your preferences, and otherwise manage and enhance the App and our Services. Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. Please note, however, that if you elect not to accept cookies, some functionality and areas of the Website/App may be restricted. To learn how to manage your cookies, please follow the instructions from your specific browser.
- Information Collected from Others
From time to time, we may collect information about you from other sources, including publicly available sources or third party sources, such as social media sites, to the extent permitted by applicable law. We use this information to supplement the information we collect directly from you and to improve and enhance our Services.
HOW WE USE THE INFORMATION WE OBTAIN
We may use the information we obtain about you to:
- Provide our Services to you, including providing you with access to and administering our Services and establishing and managing your account(s) with us;
- Improve and develop our Services, including functionality, user experience, performance, value and to operate the Services more efficiently;
- Provide customer support, including responding to your requests for information, handling inquiries and complaints, and providing you with more efficient and effective customer service;
- Contact you or communicate with you about our Services including to provide you with information about updates, features, and support;
- Personalize your experience with the Website and our Services;
- Operate, evaluate, develop, manage and improve the Website and our Services, including operating, administering, analyzing, and improving our Services; developing new Services; managing and evaluating the effectiveness of our communications; managing our professional relationships with vendors and other business partners; performing accounting, auditing, billing reconciliation and other internal functions;
- Perform analytics, including market research, trend analysis, and anonymization and aggregation of personal information;
- Perform internal systems diagnostics, monitoring, debugging, and troubleshooting;
- Increase and maintain the safety of our App and Services, and prevent misuse;
- Protect against, identify and prevent fraud and other criminal activity, claims and other liabilities;
- Comply with and enforce applicable legal requirements, relevant industry standards and policies, including this Privacy Policy and End User License Agreement; and
- For any other purpose with your consent.
We may also use the information we obtain you for other purposes disclosed at the time your information is collected.
Aggregate/de-identified information. We may aggregate, de-identify and/or anonymize any information collected through our Services so that such information can no longer be linked to you or your device (“Aggregate/De-identified information”). We may use such information for any purpose and may also disclose such data with any third parties without restriction.
INFORMATION WE SHARE
We do not sell your personal information or share your personal information with third parties for cross-context behavioral advertising purposes.
We may disclose personal information that we collect or you provide as described in this Privacy Policy:
- To our subsidiaries and affiliates.
- To third-party vendors who perform services on our behalf, such as payment processing, customer support ticketing, network data transmission, and other similar services.
- Others at your direction or with your consent. We may disclose your personal information to fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
In addition, we may disclose information about you: (i) if we are required to do so by law or legal process (such as court order or subpoena); (ii) in response to requests by government agencies, such as law enforcement authorities, (iii) to establish, exercise, or defend our legal rights, (iv) to protect, defend or enforce our policies, terms, or agreements, (v) when we believe a disclosure is necessary or appropriate to address security or prevent physical or other harm or financial loss; (vi) in connection with an investigation of suspected or actual illegal activity; or (vii) otherwise with your consent.
We also reserve the right to transfer information we have about you in the event we sell or transfer all or a portion of our business or assets (such as in the event of a merger, acquisition, joint venture, consolidation, restructuring, divestiture, dissolution, liquidation, or other corporate change), including during the course of any due diligence process.
RETENTION OF YOUR INFORMATION
We keep the categories of personal information described in this Privacy Policy for as long as reasonably necessary to fulfill the purposes described or for as otherwise legally permitted or required, such as maintaining the Services, operating our organization, complying with our legal obligations, resolving disputes, and for safety, security, and fraud prevention. The length of time for which we retain information depends on the purposes for which we collected and use it and/or as required to comply with applicable laws, taking into account applicable statutes of limitation and records retention requirements under applicable law. At the end of the retention period, personal information will be deleted, destroyed, or deidentified.
CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION
You have certain rights with respect to your information as further described in this section.
- Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
- Opt out of our marketing communications. If, in accordance with applicable legal requirements, we send you marketing communications regarding our Services, you can opt out of our marketing emails by following the unsubscribe instructions located at the bottom of such emails.
- Please note that regardless of your request, we may still use and disclose certain information as permitted by this Privacy Policy or as required by applicable law, including certain transactional emails, such as security alerts and notices related to your access to or use of the Services.
- Update or modify account information. If you have an account with us, you may review, update, correct, or delete your personal information at any time by logging into your online account and modifying your information or by emailing us at Info@oculusrail.com.
SECURITY
We use commercially reasonable administrative, technical, and physical safeguards designed to protect the personal information you provide against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure or use. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Services.
If you become aware of or suspect any unauthorized use of your account, please contact us immediately using the information in the “Contact Us” section below.
CHILDREN’S PRIVACY
Our Services are intended for a general audience and are not intended for or targeted at individuals under age 13. We do not knowingly or intentionally solicit or collect personal information from or market to children under age 13. If we learn that we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under age 13, please contact us at Info@oculusrail.com.
OTHER ONLINE SERVICES AND THIRD-PARTY FEATURES
For your convenience and information, the Website or Services may contain links or references to other services, and may include third-party features such as apps, tools, widgets, and plug-ins. If you choose to visit these sites and use their services, please note that we are not responsible for their content or privacy practices. The collection, use, and disclosure of your information will be subject to the privacy policies of the third-party websites, and not this Privacy Policy. To the extent any linked online services or third-party features are not owned or controlled by us, we are not responsible for these third parties’ information practices.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. The “last updated” date at the top of this Privacy Policy indicates when this Privacy Policy was last revised. We encourage you to check our Privacy Policy periodically. If we make a material change to this Privacy Policy, we will provide appropriate notice as required by applicable law.
CONTACT US
If you have questions or concerns regarding this Privacy Policy and the collection and use of your personal information, please email us at Info@oculusrail.com or contact us:
By mail: 222 W 21st St
Suite F215, Norfolk, VA
23517-2200 US